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BigCommerce for Scalable B2B and D2C eCommerce

Built for merchants who want SaaS stability, B2B capabilities, and integration flexibility without infrastructure burden.

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Why BigCommerce

BigCommerce is a strong fit for merchants scaling B2B or multi-channel operations who need predictable costs and reduced technical overhead. Its open SaaS architecture eliminates infrastructure management while supporting advanced pricing, segmentation, and integrations.

When configured with best-practice implementation standards and intentional app selection, BigCommerce enables growth while controlling total cost of ownership and maintaining operational efficiency.

 

BigCommerce Certified Agency Partner, BigDev Certified

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Implementation Strategy

Configuration decisions directly impact long-term efficiency. Through structured discovery, we define:

  • Configuration standards
  • Integration sequencing
  • Catalog structure
  • B2B requirements aligned to real workflows

We prioritize native capabilities to reduce dependency and maintenance overhead. Upfront configuration and integration decisions protect SEO, simplify upgrades, and preserve SaaS efficiency as the business scales.

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BigCommerce Development

Efficiency at scale depends on disciplined implementation.

We align configuration, storefront experience, and backend workflows so the platform operates as a cohesive system rather than a collection of tools. Integrations and applications are introduced deliberately to reduce manual work and avoid dependency-driven complexity.

Performance, upgrade compatibility, and maintainability are considered from the outset so growth does not increase support overhead or erode margins through avoidable inefficiencies.

 

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Ongoing Growth Enablement

Growth should improve profitability, not just increase revenue. 

As channel distribution, catalog depth, and B2B complexity increase, systems and workflows need to evolve in parallel. We evaluate initiatives based on revenue impact, operational efficiency, automation potential, and cost implications before any development starts.

This ensures growth strengthens operating leverage rather than increasing management burden.

 

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Performance & Site Optimization

Operational efficiency directly affects both customer experience and internal cost structure. We identify and resolve friction across:

  • Checkout and conversion flow
  • API usage and integrations
  • Pricing and catalog configuration
  • Search behavior and performance

Improvements are implemented within a scalable framework to maintain upgrade simplicity and long-term SaaS stability.

Certified BigCommerce Partner

As a certified BigCommerce agency partner, we align configuration, integration, and implementation decisions with platform best practices and release cycles. This ensures environments remain stable, maintainable, and able to support ongoing operational demands without unnecessary complexity.

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Built for Structured Scale

Stability and Control at Scale

BigCommerce is a strong fit for merchants operating with:

  • B2B requirements, including customer groups and price lists
  • Multi-channel or marketplace expansion
  • ERP, PIM, or CRM integration requirements
  • Rapid growth without internal infrastructure teams
  • SaaS preference without platform lock-in
  • Structured operational workflows
  • Regulated or compliance-sensitive products

When implemented with experienced oversight, BigCommerce provides scalable structure while maintaining predictable costs and low technical overhead.

Edward Strange

Owner, Wicked Grips

The problem we are having right now is higher sales, so everyone is on deck making products and packaging. It’s a good problem to have. Conversions are up!

Explore Our eCommerce Capabilities

Real Implementations. Measurable Outcomes.

Wicked Grips

WooCommerce to BigCommerce website migration, design, and implementation. New site architecture for easy search and filtering. Ongoing SEO and strategic support.

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Langdon Tactical

Retheme of Langdon Tactical's BigCommerce website leveraging Cornerstone. UI/UX changes to checkout to improve conversions. Strategic consulting and ongoing eCommerce support.

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The Battalion

Smart Solutions partnered with The Battalion to design and build an Enterprise BigCommerce site with ShipperHQ, ShipStation and Automatic FFL integrations as well as a new blog.

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About Us

Scaling BigCommerce Efficiently

Launching a BigCommerce site is only the beginning. Platform updates, integrations, and evolving B2B requirements introduce complexity requiring experienced oversight.

Whether stabilizing an existing environment or guiding platform migration and operational scale, we align strategy and implementation so initiatives move forward without disrupting performance or margin.

Senior practitioners work with stakeholders to prioritize initiatives across store configuration, systems integration, and business automation that focus on revenue impact, efficiency gains, and long-term scalability.

Sustainable growth depends on how platform migration, store configuration, technical SEO, automation, and systems integration are coordinated so that changes strengthen performance rather than introduce inefficiencies.

Success Story

Spartan Blades is known for precision, durability, and performance. Their BigCommerce website needed to reflect the same standard. In this case study, see how Smart Solutions improved mobile usability, eliminated layout stability issues, and strengthened Core Web Vitals while preserving the strong desktop experience customers rely on.
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Four intricately designed Wicked Grips folding knives are displayed on a wooden surface. Each knife handle features unique patterns and colors, evoking a sense of artistry and precision
View All Success Stories
Four intricately designed Wicked Grips folding knives are displayed on a wooden surface. Each knife handle features unique patterns and colors, evoking a sense of artistry and precision

Accountability in Action

Aimee Langdon

VP, Langdon Tactical

Most web development companies focus on billable hours and immediately say everything you’re doing is wrong. The Smart Solutions team is different. They truly take the time to understand your business, make thoughtful suggestions, and dig in to actually build and solve problems. We truly feel like they are part of our team.

Curtis Iovito

President, Spartan Blades

This whole process today was fantastic! The site looks great, runs well, and seems easier to use. We greatly appreciate your work on this!

Frequently Asked Questions

Yes. BigCommerce is one of the strongest platforms supporting B2B and wholesale eCommerce merchants, with customer groups, price lists, quote workflows, and company account hierarchies built natively into the platform. That native depth is why merchants scaling B2B or hybrid B2B/D2C operations often choose it. We configure those B2B workflows around how your buyers actually order, so the right customer sees the right price the moment they log in.

For B2B, BigCommerce includes customer-group pricing, quotes, and price lists at its standard tiers, while Shopify gates comparable B2B capability behind Shopify Plus and adds transaction fees unless you use its own payments. That often results in a lower total cost of ownership for BigCommerce in wholesale and hybrid operations. The right call still depends on your order volume, integration needs, and pricing complexity, and we help you weigh that fit before you commit.

BigCommerce is an open SaaS platform with full APIs, so it integrates with ERP, PIM, and CRM systems for two-way sync of catalogs, pricing, inventory, and orders, as well as shipping and fulfillment tools. We implement integrations including ShipperHQ, ShipStation, automatic FFL workflows, and PIM, ERP, and CRM connections, sequencing them to keep your data accurate without manual re-keying. For regulated or compliance-sensitive catalogs, we configure that integration layer to match how your operation runs.

Not if the migration is built to preserve your search equity. That means careful URL mapping, redirects, and metadata handling so existing rankings carry over to the new store. Rankings get lost when a migration treats SEO as an afterthought. We sequence eCommerce platform migrations to protect search visibility and pair them with ongoing SEO support, so the move sets you up to grow.

Cost depends on scope, since implementation, migration, integrations, and ongoing support are each scoped to your operation's requirements. The main drivers are the complexity of the catalog and integrations across ERP, PIM, CRM, and shipping, the depth of your B2B workflows, and whether you are migrating or building from scratch. As a certified BigCommerce partner, we scope engagements to the revenue impact and operational efficiency you are after.

A certified BigCommerce partner aligns your configuration, integrations, and implementation decisions with platform best practices and release cycles, reducing project risk and enabling smoother launches. You skip the cost of learning the platform's intricacies yourself and get a team that already knows how to use its native features well. We bring that certified expertise to every build, migration, and optimization, so your configuration decisions support long-term efficiency well past launch day.

Make the Right Next Decision

If performance has plateaued, complexity is increasing, or prior investments aren’t delivering, we assess what’s working, identify where things are misaligned, and execute the recommended next steps to drive measurable progress.

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