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We're Really Supportive.

We offer the ongoing, proactive support and services you need to thrive. Our eCommerce certified team works by your side to gain a deeper understanding of your long-term goals and drive your business forward.

The Support You Need

No cookie cutter solutions here. We will listen to you and apply our years of experience and expertise to craft the best solution for your business.

eCommerce Optimization

From user experience evaluations to programming and performance audits, we offer everything you need to run a successful online store.

Monthly Support Plans

  • Planned status meetings
  • Regular big-picture strategy sessions
  • Flexible monthly budgets
  • Hours carry over
  • Active monitoring, security patches, analytics and resources set aside just for you.

Pay As You Go Services

Unlike other agencies, we offer on-demand support when you need it, whether you choose to take advantage of one of our monthly support plans or not.

An eCommerce Partner You Can Count On

What sets Smart Solutions apart is the human element. We can certainly say what other agencies say. Yes, we're talented, experienced, and certified with a long list of happy clients. But we offer even more than that.

We are a boutique agency who knows our clients on a personal level. These strong personal connections flame our already fighting spirit. We are fair and trustworthy. What keeps you up at night, keeps us up at night. We are with you for the long-haul.

Isn't that what you want in a partner?

 

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A Trusted Partner

"Smart Solutions has been a trusted partner with Sunstar Americas for over 6 years. As an SMB who has historically served the brick/mortar market, we didn’t have an opportunity to develop the skills necessary to support our venture into eCommerce. With Smart Solutions’ cost effective, reliable, and responsive service, that is thankfully, no longer necessary."

Greg Franz, IT Director

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So Easy To Work With

"Easy to work with, they are quick to see the vision and work to make it a reality. Great experience working with Smart Solutions to build a new Magento site. Highly recommend!"

Landon Faulkner, Marketing Director

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Thank You!

"Thank you for recovering our site! Without you, it would have been down for days. Your Managed Solutions Plan is the best investment we've made!"

Heather Richards, Controller

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Excellent in The Art of Listening

"I have the privilege of their referrals to clients with whom they're working so, I not only get to see their work but, I also hear from their clients about the experience they're having with Smart Solutions. They are highly skilled in the technical aspects of their work and they are excellent in the art of listening and understanding their clients' needs. They also have a solid grip on timelines and attention to detail that are equal to the excellent customer service they offer to everyone regardless of the scope of work or budget."

Pete Albert, Photographer

Monthly Support Plans

It is essential to be proactive and smart about your website's health, usability, and functionality. An ongoing support plan allows us to gain a deeper understanding of your goals and business so we can work alongside you to drive your business forward and strategically sustain long-term business growth.

With a results-driven website support plan, you unlock many benefits:

  • A team of Smart Solutions eCommerce experts working regularly and strategically by your side
  • Planned support hours and resources allocated to your project each month
  • Low risk and predictable budget
  • Cost savings and lower hourly rates
  • Analytics insights that help you refine selling strategies and identify bottlenecks
  • Monitored, up-to-date software, so you minimize the risk of hacks and downtime
  • Regularly scheduled strategy and planning sessions
  • An initial 6-month commitment with a month-to-month extension option


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website analytics

Analytics

website development

Development

website monitoring

Monitoring

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ADA Compliance

Your website is a growth platform and not simply a "website" or "online store." Your business can only gain from a process of continuous enhancement. Making regular improvements is an investment in your ongoing success strategy, making your site more effective and bringing in more sales.

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CUSTOMER SUCCESS STORY

Rheb's Candies

Learn more about how a new online shopping experience helped Rheb's increase online orders by 73%.

 

Read the Case Study

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To view a complete list of services and definitions, don't hesitate to get in touch with us.

Let us help. We offer free consultations, store assessments, code audits, rescue plans and ongoing support.

Don't Wait. Get in Touch.